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Welcome to your Ageas Travel Insurance online account

In your portal you can:

  • Manage your policy
  • View all your important travel insurance documents
  • Update your personal details
  • Make a claim
  • Get a new travel insurance quote
Need Help?

I'm unable to login

Please check you have the correct details to login, if you have forgotten your details please click here to reset your password.

I have not received my verification code

If you have not received your verification code, please request a new one by logging in here as the verification code may have expired.

How do I register?

To register an account all you need is a valid email address, the date of birth of the lead traveller, and your policy or quote number. We'll also ask you to set up a password and security question.

My policy number is not recognised

If your policy number is not recognised, please make sure you have entered it correctly. If you're still unable to log in with your policy number please email us at service@travel-insurance.ageas.com where we will look to respond within 48 business hours.

What is a UK Global Health Insurance Card (GHIC) and do I need it?

The UK GHIC replaced the European Health Insurance Card (EHIC), when the UK left the European Union. If you have an existing EHIC it will remain valid until the expiry date shown on the card. Before it expires, you’ll need to apply for a UK GHIC to replace it (unless you meet certain criteria under the Withdrawal Agreement which allows you to apply for a new UK EHIC).

If you want to be able to access state-provided healthcare for free or at a reduced cost when you’re visiting an EU country or Switzerland, you’ll need a UK GHIC or UK EHIC. They are free of charge and valid for 5 years. Please note that, currently, a UK GHIC is not valid in Norway, Iceland and Liechtenstein, but this may change in the future.

For more information, Visit Foreign, Commonwealth & Development Office or the NHS to find out how to apply and what you are eligible for.

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  • Conditions of Use
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ageas is trading name of Ageas Retail Limited. Registered office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA. Registered in England and Wales 1324965. Ageas Retail Limited is authorised and regulated by the Financial Conduct Authority. FCA registered number: 312468. ageas Travel Insurance is arranged and administered by Hood Travel Limited. Registered office: 2nd Floor, Dencora Court, Tylers Avenue, Southend-on-Sea, Essex SS1 2BB. Registered in England 08318836. Hood Travel Ltd is authorised and regulated by the Financial Conduct Authority. FCA register number: 597211.

Further details can be found within the Essential Information & Demands & Needs Document and the Policy Wording.